Service Delivery Representative- English - Nijmegen

Location: Nijmegen , Gelderland
Language(s): Only English Required
02 Oct 2020
Our client is an international leader in global IT services. They are looking for an enthusiastic candidate full of energy to work as their Service Delivery Representative. You will be a member of the Services Team among driven, energetic and creative young professionals. You''ll be in daily contact with the company''s global client base to create solutions to support their needs and will also work closely with your teammates. Every day will bring variety and new challenges. Main Tasks - Handling service requests from customers all over the world - Preparing (services) quotes for the services team - Identifying sales opportunities from customer service requests and from any interaction with our customers (cross-selling) - Assisting our project managers with service delivery-related tasks Requirements - Bachelor''s degree within any field - At least one year of experience in the customer service field - Commercial and positive mindset - Interest in IT - Efficient, pro-active and enthusiastic with a can-do mentality - You love taking on new or unfamiliar tasks and are dedicated when solving problems - Team player, are stress-resistant when working under tight deadlines within a team or alone