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Sales Support French | FMCG B2B2C

Location: Tilburg , North Brabant
Language(s): English, French
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11 Sep 2020

We are looking for a new native French colleague with some client support experience, living in South of the Netherlands. For our partner in B2B2C Consumer Goods we are recruiting for the new Sales Support employee who will be working for France, working with 2 teammember supporting the French Accountmanagers.

Description

In this position you are responsible for the success on the French market, together with the French Sales Team. You will be working at the Headquarters in Souht of the Netherlands, with a couple of colleagues on inside support for the french market. In this position you will be the point of support and contact regarding the French clients (retailers) and French sales team (Accountmanagers) who are located in France. You will be also working with other departments like Purchasing, Logistic, Planning and Category Management.

  • Ordermanagement: you take care of the correct handling of the orders, e.g. administration, creating pro-forma invoices;
  • Providing support to customers and handling questions, via telephone and email;
  • Supporting the French (key) Accountmanager in their daily tasks like capture customer needs and requirements, preperation and follow-up of quotations, communications with customer for satisfaction follow up);
  • Another part is taking part in projects for e.g. process improvement.