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Partner Care Employee Germany

Location: Tilburg
Language(s): Only English Required
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01 Aug 2020
Wir suchen ein Deutsche Mitarbeiter Partner Care

Making entrepreneurs happy in the German language in a B2B environment is a challenge that you will enjoy! Ensure that the partnerships we have made, continue to run smoothly.

Are you enticed yet? Then read on and you might become Foneday's next ambassador.

Partner Care Employee Germany

Through Foneday.nl we make hundreds of entrepreneurs happy every day with our Smartphone / tablet parts and accessories. Everyone who comes into contact with Foneday falls in love with the way we work with our customers.

It is of crucial importance that our customers receive good help as soon as they have a question, complaint, idea or suggestion. You should be happy to speak to all our customers and make them feel welcome.

Do you know how to make others feel good and provide help and advice to them in a personal way? Maybe you could help us with this challenge.

As a Partner Care employee you are the point of contact and the voice of our rapidly growing company. Because of your positivity and the help you offer, you leave a lasting good feeling with the customer. You ensure that the customer stays with us and wants to continue working with us. You make the difference through your positivity and professionalism!

You speak to customers on the phone, but you also respond to emails that arrive daily. You also ensure that the questions and other messages are answered on Whatsapp and social media.

Did you think this was all? No, we have more for you. You can also use your German skills in translation work. We create a lot of new content and are continuously improving our website and customer environment. For this, texts have to be translated so that our German members also know what we are talking about.

Are you pünktlich? Then we also ask you to test the German part of our website and customer environment.

This is what you like to do

• Speak to customers, listen to them and take actions that result from this
• You love to make customers feel good.
• You think solution-oriented
• You work accurately and always strive for 100% satisfaction.

This is you

• Secondary vocational education(MBO) work and thinking level
• You can have a good conversation in German and also be fluent in English or Dutch. Both? That is a big plus
• Being service-oriented is in your first nature.
• You have an enthusiastic writing style.
• Positive and you have humor.
• You have 0-5 years of relevant work experience.

You are looking for this

• The opportunity to take our German customer care to the next level.
• A nice salary, depending on your relevant work experience
• An informal working atmosphere.
• Working at the fastest growing wholesaler in our industry.
• Nice colleagues
• A company with plenty of growth opportunities.

Do you think you are ready for this new adventure with us? Then apply now! If you have more questions please call:(ask for Sergio Ferreira)

PS: Ben je een recruiter of wervingsbureau? Bespaar je de moeite. Wij spreken onze kandidaten liever direct en persoonlijk.