Logistics Manager (Mandarin-Speaker, Permanent Contract) #Art

Location: Paris , Île-de-France
Language(s): Only English Required
09 Nov 2020

Descriptif du poste

Your mission as a Logistics Manager at Singulart is to organise and manage the shipping of artworks from our artists to customers around the world. You will anticipate our clients'' needs, offer exceptional customer service and build strong relationships with our artists as you solve logistical issues that arise along the way.

Your main tasks will include:

  • Managing artwork shipments from artists to clients
  • Ensuring artist happiness on the platform as you guide them through the shipping process
  • Identifying the best shipping partner and preparing the appropriate export documents
  • Liaising between artists, couriers and brokers in order to assure a smooth delivery
  • Finding appropriate solutions for artworks that are lost, damaged, or stuck in customs and other exceptional circumstances
  • Collaborating with framers, art restorators, packaging and shipping companies all over the world
  • If you want to know more about the position, feel free to contact Bettina Luttenberger on LinkedIn (https://#removed#/in/bettina-luttenberger-933b1b192/), one of our great Logistics Managers :) She will be happy to answer your questions!

    Profil recherché

  • Excellent writtent and spoken Mandarin (on a native-speaker level) and English
  • Academic background and first experience (internship) in supply chain, logistics or art shipping
  • Must be able to multitask, be highly-organised and comfortable working with strict deadlines
  • Able to communicate in a friendly and professional manner - by email as well as over the phone
  • Identify customer needs and go beyond what is expected to ensure client happiness
  • At ease with computers
  • Process de recrutement

    If your application is selected ✅, here are the steps of the recruitment process :

  • A first interview with a Talent Acquisition Partner
  • A case study
  • An interview with the Logistics Team Leader
  • A final interview with the Head of Operations
  • A test of language proficiency
  • See you soon