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Kwaliteitsmanager

Location: Almere , Flevoland
Language(s): Only English Required
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10 Sep 2020
The Key Account Manager works at a strategic levelwith several top customers to build up a warm relationshipCommercial role at the world''s largest producer of High-quality DIYmaintenance machinery Client Details Globally the world leader inprofessional diamond tools for the construction and stoneindustries. They are the best and largest producer of forest, parkand garden maintenance machinery. Description Developing a solidand trusting relationship between major key clients and company;Resolving key client issues and complaints; Developing a completeunderstanding of key account needs; Anticipating key accountchanges and improvements; Managing communications between keyclients and internal teams; Strategic planning to improve clientresults; Negotiating contracts with the client and establishing atimeline of performance; Establishing and overseeing internalbudgets with the company and external budgets with the client;Planning and presenting reports on account progress, goals, andquarterly initiatives to share with team members, stakeholders;Analyzing client data to provide customer relationship managementProfile Able to multitask, prioritize, and manage time efficiently;Goal-oriented, organized team player; Encouraging to team andstaff; able to mentor and lead; Self-motivated and self-directed;Excellent interpersonal relationship skills; In-depth understandingof company key clients and their position in the industry; Eager toexpand the company with new sales, clients, and territories; Ableto analyze data and sales statistics and translate results intobetter solutions; Bachelor''s degree in marketing, businessadministration, sales, or relevant field; Proved previous workexperience in key account management retail; Excellent verbal andwritten communication skills; must be a listener, a presenter, anda people-person; Basic computer skills, and experience with CRMsoftware and the Microsoft Office, with emphasis on advanced Excelskills; Strong negotiation skills, with ability follow-through oncustomer contracts; Ability to multitask and manage more than onecustomer account; Proven results of delivering client solutions andmeeting sales goals. Job Offer Excellent Salary + A varied jobwithin a commercial, close-knit team