Field Services Manager
We''re looking for a candidate to fill this position in an exciting company.
You will lead and manage a team of dedicated and talented Field Services Engineers, who are true heroes of the business, with a reputation of exceptional customer service, attitude, technical expertise and ability to quickly resolve service calls.
- A minimum of 1-2 years proven capability leading a team of customer facing technical resources;
- Commitment to customer service excellence every time, as the key to our success has been and always will be our exceptional customer service;
- Experience working in an operational function of a service delivery organisation;
- Previous experience identifying and implementing opportunities for continuously improving business operations;
- Excellent reporting skills along with knowledge of managing multiple accounts with SLAs;
- Strong project management ability along with enhanced leadership qualities