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Configuration Services Engineer Team Lead - English

Location: Heerlen
Language(s): Only English Required
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15 Oct 2020
Configuration Services Engineer Team Lead - English
Our international client, a global Fortune 500 company leader in providing innovative consumer, commercial and enterprise technology, is now hiring a Configuration Services Engineer Team Lead to join their team in Venray, Limburg. The company has its operations spread out in more than 60 countries. Their portfolio consists of high-quality, secure products and services covering personal and business hardware and software products.

If you are tech-savvy and are looking to become part of a company which works across continents, cultures, and innovations, then this role is made for you.

Job Profile for Configuration Services Engineer Team Lead
Responsibilities will include but not be limited to:

• Deploy asset tags and associated labels, collection of related data and reporting
• System Integration and Configuration, such as HDD Partitioning, Image Load, Standard software configuration, Standard BIOS and vPro settings for our client’s equipment
• Track (scan in/out) each system (or peripheral) as it passes through the various stages/warehouse locations of the Configuration Services Facility
• Provide accurate reports on all activities performed at this facility on a daily, weekly and/or monthly basis
• Develop, analyse and maintain tools that support and automate, build and test processes
• Work with the Project Management team to establish, document and maintain the build process for each project
• Plan and scale resources within the facility to cope with a staggered or spiked work demand
• Actively assess/contribute to the continuous improvement of work, standards, processes and methodologies
• Provide advice around capability, scale of facility and other process improvements as deemed fit, in order to cope with ongoing demand
• Maintain a clean and tidy work environment within the organization and the Configuration Services Facility
• Work within a team that has a strong focus on collaborating and sharing knowledge among your peers to facilitate timely and superior delivery of requirements
• Provide training and guidance on build processes to other staff as deemed fit or necessary
• Work in a high-pressure environment and on tight deadlines
• Manage and prioritise large volumes of freight/orders

Candidate Profile for Configuration Services Engineer Team Lead

• Must be fluent in English, both written and spoken. Additional language proficiency is advantageous
• Minimum 7 years of proven IT experience as a Configuration Engineer in a medium to large corporate environment
• Able to problem solve and think laterally
• Proven ability to learn new and complex technology
• Able to prioritise in a fast-paced, dynamic work environment
• Ability to commit and hold to delivery dates, but also work with agility and speed to respond to short-notice requests
• Effectively transfer thoughts and expresses ideas verbally in individual or group situations
• Relevant industry experience managing, designing, and implementing enterprise-scale server and desktop environments
• Working knowledge of Windows Operating Systems and MS Products
• Proven ability to troubleshoot client problems
• Automation and scripting skills
• Strong Services Industry and ‘ITIL’ acumen
• Strong understanding of the warranty model
• Exposure to regulated environments would be highly regarded

Technical knowledge in some of the following:

• SOE / MOE image creation and deployment
• SCCM 2012 or 2016
• Windows 7/10
• MDT
• Intune and Azure or other UEM/MDM
• VMware or Hyper-V
• Microsoft White glove, Google Zero Touch, Apple DEP
• Workspace One
• Powershell
• Technical Knowledge on Client Desktop, Notebook & Tablets

What Our Client Offers

• Competitive salary package
• Annual bonus
• 25 vacation days based on full-time employment
• Travel allowance reimbursed
• Pension plan
• Mobile and laptop
• Experience in a renowned multinational technology company
• Be part of a passionate and driven team
• International and advanced high-tech working environment

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