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Client Engagement Officer

Location: Newcastle , New South Wales
Language(s): Only English Required
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21 Dec 2020

Our client a leading Governmental employer of choice currently has an opening for an experienced Client Engagement Officer.Ideally you will have experience in customer service and Governmental experience is a big bonus also.The Team: You will be working ion a team focusses on making it easy for people to understand and meet their taxation and superannuation obligations. Exceptional fast paced phone based communication skills will web a huge bonus in this role! The Skills Required:

  • Customer focus and client relations skills
  • Excellent communication skills
  • Government experience a plus
  • Ability to manage change and adapt
  • Open and accountable for work
  • Ability to interpret various legislation
  • Abe to work independently or in a team
  • Tax, Accounting or Administration credentials a bonus!
Deliverables in the role:
  • Understanding various policy and procedures 
  • Understanding client phone manner and service 
  • Building client relationships
  • Understanding client needs
  • Contribute ideas for improvements 
  • Provide sounds information and advice
  • Provide quality assurance and controls
For more information please hit ‘Apply Now’