Client Engagement Officer

Our client a leading Governmental employer of choice currently has an opening for an experienced Client Engagement Officer.Ideally you will have experience in customer service and Governmental experience is a big bonus also.The Team: You will be working ion a team focusses on making it easy for people to understand and meet their taxation and superannuation obligations. Exceptional fast paced phone based communication skills will web a huge bonus in this role! The Skills Required:

• Customer focus and client relations skills
• Excellent communication skills
• Government experience a plus
• Ability to manage change and adapt
• Open and accountable for work
• Ability to interpret various legislation
• Abe to work independently or in a team
• Tax, Accounting or Administration credentials a bonus!

Deliverables in the role:

• Understanding various policy and procedures 
• Understanding client phone manner and service 
• Building client relationships
• Understanding client needs
• Contribute ideas for improvements 
• Provide sounds information and advice
• Provide quality assurance and controls

For more information please hit ‘Apply Now’