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Client Assistant (Part-Time Or On Call) -

Location: Bordeaux , Nouvelle-Aquitaine

Language(s): Only English Required

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10 Jan 2021

The Client Assistant (Part-time OR on call) will be the direct point of contact for Indie Campers with our clients, providing world-class customer service.

Main tasks:

Direct contact with the clients, providing world-class customer service;

Receive and deliver the campervans (check-ins and check-outs);

Using oral and written communication skills to register guests, process payments and explain the vehicle functionalities, reservation details and terms & conditions;

Maintain updated information on van availability, reservations and guest communications;

Perform all the supportive functions in order to make sure operations run smoothly, including picking up guests from/to the airport and prepare, verify and clean vehicles and equipment;

Performing inspections, verifications and keeping complete, accurate records of the vehicle’s condition.

Requirements:

Availability to work on part-time/on call regime, to cover peak periods during the season (mandatory);

Relevant Experience in Hospitality or Customer Service Position;

Fluent in English and language of the location you''re applying for (preferred);

Valid Driver''s license and confidence to drive a campervan (mandatory);

Degree in Tourism or Hospitality (plus);

Flexibility and availability for last minute challenges and ability to focus on customer satisfaction;

Excellent communication and people skills;

Dynamic and proactive approach;

Responsible, organized and capacity for critical reflection.

Team player and collaborative spirit.

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